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Growth Ladder

A simple way to see where each person actually is on their journey with your church, not just whether they’re an active member or not. Every active member carries a Growth stage: New, Attending, Connected, Serving, or Leading.

Open a member’s record and set Growth stage from the dropdown — see Members. There’s no automatic promotion between stages; someone’s stage only changes when a staff member or leader updates it, based on what you’re actually seeing in their life at church — they joined a small group, they started serving on a rota, they took on leading a ministry.

A plain headcount tells you how many people you have. Growth stage tells you who’s ready for a next step — someone who’s been “Attending” for months without connecting to a group is a very different follow-up than a brand-new visitor, even though a simple active/inactive status would show them exactly the same way.

The Dashboard’s Growth Ladder card shows a count of active members at each stage, so you can see at a glance whether people are actually moving forward or piling up at “New” — a sign your follow-up, or your on-ramp into groups and serving, needs attention.

Automatic stage suggestions (for example, promoting someone to “Serving” the moment they’re assigned a rota) and stage-change history — today the field just holds whatever it’s currently set to, with no record of when or why it last changed.